Processing + Shipping
PROCESSING TIME
Processing time can be up to 3 business days. Holiday seasonal volume may cause delays. Orders are processed Monday to Friday during business hours, excluding holidays.
Once processed, your tracking number will be emailed. Please allow up to 2 business days for tracking to become active.
The expected delivery date can change after shipment, subject to carrier’s discretion.
*Please ensure your shipping address is correct prior to submitting your order. Packages returned due to incorrect address information or refused delivery, will be subject to restocking fees.
CANADIAN SHIPPING
We ship to Canadian addresses via Canada Post.
FREE STANDARD DELIVERY typically arrives in 3 - 7 business days once shipped.
$25 EXPRESS DELIVERY typically arrives in 2 - 4 business days once shipped.
Please choose the option you prefer at checkout.
*Rural and remote locations require extra time in transit
*Shipping fees are non-refundable
SHIPPING RESTRICTIONS
- Specific delivery times or special delivery instructions are not accepted by our carriers.
- If you are not home when delivery is attempted, the package may be taken to the designated carrier’s pick up location.
- Express Delivery may not be available for PO Box or rural areas.
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Shipping address cannot be changed after shipment.
PROCESSING STANDARDS
Processing and shipping timelines are subject to credit verification and product availability.
You may be contacted via email for issues related to order verification, payment and address information. This may delay processing.