Watch Repair

When you purchase from WATCH IT! you are supported by access to our excellent certified repair centers. *Please note shipping fee applies.

SIZING

When you purchase a watch in store, we will size it on the spot without charge.  When you purchase on watchit.ca, you are welcome to drop by our Southern Ontario location for a free sizing.

BAND REPLACEMENT

We have a good assortment of Hirsch replacement bands available in store, and often, depending on the age of the watch, original bands may be available to order. 

BATTERY CHANGES 

Battery changes that do not require water pressure testing, can be performed at our location, often while you wait.  

Our certified repair centers will handle battery changes for all high-end brands and for any watches where water pressure tests are required.   

Please note, if you purchased a watch with a good degree of water resistance, however, you do not expose your watch to water, you may wish to opt for a regular in-house battery change and save the extra charges that pressure testing requires.  This is always an option when budget is of concern but of course, you must be aware of the extra care needed in future.

FURTHER NOTE ABOUT WATER RESISTANCE

Our Water Resistance Guide will give you a general explanation, however, water resistance is complicated, and if you are ever unsure, please reach out to us with your specific piece for a professional and accurate explanation of what you should and should not do while wearing your watch.

REPAIRS 

Our certified repair centers also perform crystal, crown, gasket, hand, clasp, pin and spring adjustments or replacements.  Movement issues require some diagnostics, but we have yet to find a problem that could not be solved.  If you don’t know what is wrong with your watch, we will be happy to request a quote prior to commencing any kind of repair. Estimates for repairs are provided once the watch is inspected by the technician. Shipping fees apply to any repair sent to the repair center, warranty included.

SERVICE

All timepieces benefit from the occasional cleaning and adjustment.  And sometimes a full overhaul and exterior buffing can bring an heirloom back to almost new.  We would be happy to quote on these services.