Price Protection Pledge

We try our very best not only to feature price points to fit all budgets, but to also stay competitive to the market overall. 

We stand behind this commitment, with our Price Protection Pledge.

In a nutshell, if you find the product you wish to purchase priced lower elsewhere, we will match that price.  However, there are conditions that must be met:

  • we price match in real time only.
  • the price adjustment request must be made within 7 days of purchase.
  • the product must be identical, both the brand and the model number (size, color etc.) must exactly match.
  • the product must be priced in Canadian dollars and include all shipping, duties and taxes.
  • the product must be sold and shipped by an authorized Canadian dealer.
  • the product must be in stock, available for sale, and cannot be part of a limited time offer or only available in limited quantities.
  • the price advertised must not be an error or misprint.

    If the comparison is to Amazon.ca, the fulfillment must be through Amazon.  No third-party dealer price adjustment can be made as authenticity of product is not verifiable.

      To make a Price Protection Pledge claim after an in-store purchase, please revisit the store within 7 days of purchase with your receipt and the proof of lower price. No price adjustments will be made on Black Friday and Boxing Day sales. 

      For online purchase claims, please contact us with the details of your request.  Please allow 2 business days for processing. No price adjustments will be made on Black Friday and Boxing Day sales. 

      Other conditions may apply.  We reserve the right to refuse a claim if the retailer is deemed as unauthorized or suspicious, or if there is doubt that the product may be counterfeit.  We are also obligated to abide by our suppliers’ rules for maximum allowable discounts.